Paytm Considers Third-Party Model to Maintain UPI Access for Users: Relief on the Horizon?

Latest Information (as of February 11, 2024):

  • Paytm exploring TPAP route: Following the impending closure of its payments bank, Paytm is reportedly in talks with the National Payments Corporation of India (NPCI) to transition into a third-party app (TPAP) for providing UPI services. This move aims to ensure uninterrupted access to UPI for its user base.
  • Discussions underway: Initial discussions with NPCI have begun, seeking approval for this transition.
  • Impact on users: Paytm users currently have virtual payment addresses (VPAs) ending in “@paytm”. Under the TPAP model, these VPAs may need to change, but users can continue using UPI through Paytm with minimal disruption.
  • Merchant payments might require KYC: Merchants accepting payments through Paytm might require customers to undergo fresh KYC verification due to the shift in Paytm’s status.
  • Similar to competitors: By becoming a TPAP, Paytm would operate similarly to PhonePe, Google Pay, and Amazon Pay, all of which integrate UPI through partnering banks.

Current Status:

  • The talks between Paytm and NPCI are still ongoing, and no official confirmation has been announced.
  • The potential impact on users, merchants, and the overall UPI ecosystem is yet to be fully assessed.


Paytm’s consideration of a TPAP model offers potential relief for its users concerned about losing UPI access after the closure of its payments bank. However, several questions remain unanswered regarding the implementation process, user experience, and potential challenges. Close monitoring of further developments and official announcements from Paytm and NPCI is crucial to understand the final outcome and its implications for both Paytm and the wider UPI landscape.

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